Small Business IT Services

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Small Business IT Services in Southern California- From San Diego Tech Support

Using Our IT Support and Helpdesk Services, Businesses in Southern California have turned Technology Headaches into Simple and Smooth Processes. Our clients have witnessed cost reduction through improved operational efficiency when using our IT Support services. Our Clients generate more revenue when relying on our streamlined approach to Technology by adopting Our Managed IT Service (and technology-related processes) into their Businesses. Using our Service, Clients see less downtime and typically witness workflow improvements. Now, they rely on a single communication vector for everything IT-related.


Using Our Consultative IT Services— You will Enjoy Flat-Rate IT Services (with US-Based Customer Support).
On-Demand IT Support for Your Business, one flat project rate. Let us focus on your Technology so that You Can Focus on Your Business. Gone are those pesky hourly fees.

about us
Small Business IT Support Services by San Diego Tech Support
San Diego Tech Support offers the Managed Cloud Services Your Business Needs- throughout Southern California. Enjoy a local company with United-States-based customer support agents. Our experts are well-versed in various cloud-based platforms and cloud-based services. Evaluate any of the services below, and feel free to ask us anything regarding our services. Submit a request- and we'll provide you with 5 Star IT Services. Just submit the request using our form if you're looking for something not seen on the menu.
Using San Diego Tech Support's Managed Cloud Computing Services- Businesses Will See the following Benefits:

If you've ever had to fill the role of an IT Guy, you would realize how many different things you need to track. Email logins, GoDaddy administration passwords, documentation from who knows how many sources. What was your VOIP Administration login again? What are the access control passwords for the wireless network controller?

Flat Rate IT Support Services can help mitigate these challenges with a streamlined process. Enjoy a centralized communication vector, process management, documentation, and even cybersecurity requirements all from the same service provider.

When Consultative IT Support Services are used in Combination with our Quality Managed Services- Clients Enjoy the following Service Perks:

Looking for Fast Support?
IT Services tailored to your San Diego Business
With San Diego Tech Support As Tech Support Service Provider- You can Have IT your way. San Diego Tech Support differs from many IT Service Providers because we don’t sell you services you don’t need. We offer Enterprise-Grade Technology Solutions while maintaining friendlier pricing than you’ll typically find from many competitors. Evaluate our service offerings, and feel free to ask any questions about our services by submitting your request to our Team.

Using Managed Services in addition to Consultative IT Support from SDTS, Your Business will notice several improvements

Managed Services Offer A Wide Range of Benefits. Typically, our clients see cost reduction, operational efficiency improvements, AND enhanced security. Cloud Services make it easy to incorporate multiple layers of cybersecurity into your computer network. While each business is unique, cloud services can help your business in several areas. If you’re not ready for Managed IT Support yet, our consultative IT Support can help you along the way.
Frequently Asked Questions

Managed Services Providers (MSP) Are Service Companies who Provide Managed IT Services to their clients. A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. Some of these offerings may include things like help desk services, disaster recovery, managed security services or various cybersecurity services as well as a wide range of cloud computing or cloud-based services.

 

Source: https://www.gartner.com/en/information-technology/glossary/msp-management-service-provider

 

MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers. The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance and support.

 

Source: /it-glossary-and-faq/what-is-a-Managed-it-service-provider-MSP 

For Client Businesses, Managed Service Providers are Simply An Outsourced Information Technology Department. The Client Organization Outsources (through contractual agreement) their IT Department functions (in part or in whole) to an outside company, a Managed Service Provider (MSP).

 

 

The MSP is a Proactive IT Support Company. The MSP will proactively handle Client IT Business Processes, Network Infrastructure and Security Monitoring in combination with a desired level of strategic decision-making, according to the specifications of the contract. The key here for many organizations is to hire a Trusted Company to build your IT System the Right way, and proactively maintain it. This creates an environment which is easy to work with, and one that doesn’t break down often. A win for the client, and a win for the MSP.

If you’ve ever been in the position of managing a technical employee or staff member- you would understand that this responsibility can become a large burden. In certain cases more than others, computer technicians seem to have a habit of becoming unresponsive or undermotivated over time. 

 

Oftentimes they don’t enjoy working underneath non-technically oriented people. Managed IT Service Companies have Multiple staff-members onboard, and we notice this helps to create a more positive work-environment for the IT-Service engineers and Tech-Teams. Additionally, this also enables the MSP to send the technician best suited for the task at hand- increasing operational efficiency. Subsequently managed service businesses easily help mitigate these business process concerns.

Reactive Support (break-fix) models usually fail for the following reasons:

 

  • The number of hours required can change too rapidly. It can fluctuate from too high for the client one week, and the next week – it might be too low for the service provider.

 

  • Most Break – Fix Tech Shops are smaller shops.  They don’t have the capacity that a more operationally mature organization has.  This can result in scheduling problems and lack of availability to provide support.

 

  • The goals of the service provider and the client are conflicting in nature (the service provider needs more hours; the client wants to continuously reduce hours).

 

  • Business is relying on non-technical staff to manage an outside IT Contractor—these types of relationships fail for a variety of reasons.

 

  • These issues can be resolved with either on-demand support or managed services (both require management).
Client Testimonials
Feeling lost in the jargon?
Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

Rob - Springfield Candy

Race Comouter Services replaced my old camera sustem with a now HO camera sustom

Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S

Excellent Customer Service and His cost was quite reasonable

Rich T