On Demand Tech Support For
Larger Businesses

Looking For Something Else? Search Here

A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

San Diego Tech Support Provides For Businesses in San Diego and Across Southern California

    • San Diego Tech Support provides a variety of enterprise grade technology solutions and services in San Diego county and much of southern California. We have the expertise and experience to help your business meet its tech support needs. We understand that your business may need a variety of specialized services and our solutions are designed to handle all technology requirements.

       

      Rely on our tech team, and we’ll work diligently to ensure that your business uptime can be improved with the use of our services. Trust our team, and rely on our expertise to design and manage effective and scalable technology support solutions. 

Wireless Network Installation Service
Clients using San Diego Tech Support’s On Demand Tech Support in Combination with Our Managed Services See the Following Gains:
Looking For Fast Support?
An On Demand Support Solution Tailored to Your Business

San Diego Tech Support offers tailored IT solutions and technology systems for your enterprise business. Our solutions are always designed to meet your specific needs.  We’ll also work with you to ensure that your needs are met.  We understand the importance of your business process improvements as well as your data, and we’ll do everything possible to protect it.

 

Our team of experts will work with you to design a support solution specifically for your business. We’ll help you maximize your uptime and productivity, and we’ll help ensure that your data is always accessible when you need it. We’ll also provide you with superior customer service and support, so you can rest assured that your services are in good hands.

With San Diego Tech Support, Clients Using Value-Added Services in Combination with On Demand Tech Support Services will Effectivelyresolve the following challenges:
Enterprise Businesses have These Key Issues with On Demand Tech Support Service Providers:
Over the years of providing enterprise IT services and IT consulting services for a variety of different clients, we've heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Oftentimes, the client dissatisfaction is just due to the nature of one-man service shops, or two-person tech support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model unless they have only a few clients.
Three of the most common issues are security, reliability, and pricing:
Pricing

Pricing: Many clients have faced issues with pesky hourly fees. Independent contractors may charge you their reasonable hourly rate. However, their living depends on their service hours. So, their goal is always to bill you as much as possible.

Reliability

Clients have faced reliability difficulties and scheduling challenges with independent service providers.

Lack of expertise

Local independent service providers may not have a specialized expert with sufficient skills to tackle the specific challenge you’re facing.

At San Diego Tech Support, we are proud to be a communication-driven and transparent service provider.  We are focused on providing value-driven services and a detailed pricing structure to our customers. We believe that these are important in order for us to provide the highest quality of service for our clients and at the same time meet their expectations and needs.

VS

IT Consultant
Most Of The Time, Local Service Contractor (Computer Guy) Agreements for On Demand Tech Support Services in San Diego Usually Fail For The Following
Trusted IT Support Company
Service Agreements with Managed Service Providers for On Demand Tech Support Don't Usually Fail for the Same Reasons.
Is San Diego Tech Support the Best Service Provider for Your Tech Support Service Needs?

With so many service providers in the market offering Technical services, it’s difficult to say that San Diego Tech Support is The Best IT Service Provider for your on demand tech support needs.  We do provide a variety of enterprise grade services, and scalable tech support solutions is one of our most common solutions we provide for enterprise level businesses. With all of our services, we offer a unique total value proposition, and many of our clients find it hard to beat – which is why they continue to utilize our company as their service provider.

 

You can trust San Diego Tech Support, as we’re part of a large national service provider.  Additionally, our partnerships with Microsoft and Google showcase our support effectiveness, competency and dedication to the services we provide.  Our data handling policies always follow industry-specific guidelines in cases where compliance regulations are required. We strive to provide top-tier service by being efficient and cost-effective. Our team covers all areas where a business may need assistance from their tech support company.

 

When you evaluate cost, response time, reliability and knowledge, you will see that we are priced very competitively. Our tech team is an industry recognized service provider. Contact us today to see how we can help you with your enterprise scale technology solutions. 

If you’re ready to take the next step, there is no obligation:

Take Your Data Storage Solution to the Next Level

Contact Our tech-team today. Tell us more about your business challenges and basic info regarding your needs.  Please feel free to fill out the contact form or call the main number if you have any questions. We’ll supply you with pricing in a timely manner.

    Additional Managed Services San Diego Tech Support Provides
    Comanaged IT Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Complete IT Technology Outsourcing Service

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Does Managed IT Services Save you Money?

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Vendor Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Project Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed Data Storage Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services for Small Businesses

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services Pricing

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Frequently Asked Questions

    We are Enterprise Grade: San Diego Tech Support is essentially an enterprise-level business.  We run and operate in the same fashion as any other enterprise-level business.  We have internal employees, processes, standard operating procedures and client satisfaction requirements.

     

    Manpower = Specialized Services:  You can trust San Diego Tech Support with your enterprise-level IT support because we have the staff to support enterprise-level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.

     

    An established Business Model:  Our business model is unique.  We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations.  Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..

    San Diego Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. San Diego Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.

     

    When evaluated independently, San Diego Tech support is a smaller operation, but when evaluated from a capability point of view, San Diego Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

    Most IT service providers have limitations with service delivery capability.  In one-man or two-man tech shops, corporate businesses with a large degree of IT Support needs  may find a local service provider less than adequate.  San Diego Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

    Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise grade IT support services.

    San Diego Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

    We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  

     

    Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

     

    In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

    San Diego Tech Support has the internal technical capabilities, processes, procedures and service requirements needed to effectively set-up a secure business network.  Our cyber security services cover a wide range of different industries, service types, regulatory challenges and other details – but in the end they are all cybersecurity tasks.  If you’re interested in inquiring regarding a specific cybersecurity project or service, please let us know and we can discuss your project in more detail. 

    Client Testimonials
    Feeling lost in the jargon?
    Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
    Our IT Support Team

    Brian Murphy

    Customer Leaison

    Brian Murphy

    CSO

    Brian Murphy

    Help Desk

    Richard Race

    Chief Executive Officer

    Sean Wahl

    Customer Leaison