When you give us a chance to show value-we think you’ll be amazed by the unique output of our service. We combine an effective business model, human talent, and the foundational internal value system we’ve created and established within our Company and working environment. Our production-oriented workplace mentality (within our working environment) enables our Tech Team to deliver value to your business.
When you rely on our tech team to deliver your Managed IT Services, we are convinced you’ll see the difference between our organization and the competition. You’ll be hard-pressed to find the variety of combined experiences and skill sets within a functional and driven tech team. Our tech team can create quality technology solutions day in and day-out, quality technology solutions (like our clients have in their offices). We invite you to contact us and experience the difference we bring to the community by selecting our business as your IT Service Provider.
As a visionary behind Race Computer Services- Richard Race has a unique blend of skills. He has expertise in system building, SEO lead generation, content writing, Team Management, Enterprise Sales, Business Management, customer experience management, and more. He has more extensive experience on the client side with Client Liaison experience but also has project management and solution development experience as well. He’s more about building the process versus fixing the problem.
He has extensive experience as a project manager and, most importantly, a true and reliable business partner through caring for clients. His determination has been a key to creating results in customer cases where other service providers lack.
Most importantly, Richard’s ability to build a technology team has been a major accomplishment. He’s combined his applied effort into making business processes by finding key team players (who work well together) to fit critical roles. All individuals must have a growth mindset and goals for personal achievement and business accomplishments. We invite you to use his strategic business process building by acclimating his tech team into your business by selecting our Company as your service provider.
Brian Murphy is a goal-oriented individual. He has established himself over time through experience in the Technology industry. His vast experience includes experience as a Strategic Technical Advisor, Technology Project Manager, and Client Liaison, as well as previous experience as a Network Administrator. His experience and background illustrate strong technical as well as strong managerial capabilities.
Most importantly- he is strong-willed, determined, and highly motivated to complete the project on time and on budget. These skills combined create a role model project manager, which our clients love and our competitors envy. He can incorporate a significant degree of trust into his social interactions by under-promising and over-delivering (it’s a habit he’s created). His combination of skills and his process-driven mentality creates a unique capability that continues to illustrate repeatedly why our business clients invest their trust in our services.
A true multi-faceted team player. A rare breed with a unique combination of technology and leadership skills enables him to maintain a vital role in the leadership of San Diego Tech Support. This is critical Company Culture development is a foundation for the advancement and development strategy, which will ultimately help us scale. He’s also determined and goal-oriented. He’s a true visionary behind the business development for Race Computer Services. We invite you to utilize our very own Brian as a member of your team and allow him to Captain your Technology Department by choosing our services.
Sean Wahl is an additional technical superpower of the Company. Sean is a Cisco Certified Level 2 technician. He has experience in many technology areas and can figure out the areas he needs to learn more rapidly. His expertise includes (but is not limited to) Linux and Unix operating systems and apple ios operating systems. He is also proficient in a variety of different Microsoft products.
Sean’s education consists of an extensive list of industry certifications such as CCNA and Network+ Linux + and more.
Sean’s daily role is network technician and administrator. During the day, Sean can be found responding to help desk services, and he also participates in business application programming with python, perl and PHP programming languages. We invite you to utilize a lifeline for your business technology systems by acclimating this essential technician into your business process by selecting our service company as your technology department.
“Sean is very bright, one of the most skilled techs I’ve ever met!” Anil Kumar at Optsoft.
Trevor Murphy is an integral part of the San Diego Tech Team. He’s a Technology Services expert with expertise across multiple technologies and platforms. Some of his expertise falls into Windows Server Operating Systems and Linux Operating Systems. Additionally, he’s also a Cyber Security Expert. He has experience with Cyber Hygiene for organizations, Encryption, and Network Administration Services, to name a few on his list of professional experiences.
Trevor’s Extensive Certification list is a prominent identification of his determination, technical capabilities, as well as his skill sets, and core competencies. He’s also always on the quest to learn, so he’s a key player in keeping client data safe as new cybersecurity threats are released into the wild. Regularly, he monitors the alerting system and responds to client requests. We invite you to enjoy the benefits and values Trevor’s expertise brings to the table by enabling him to help enhance your data security by selecting our Company as your Service Provider.
Edrick Smith is a well-rounded, multi-purpose technical expert. We would describe him as the swiss army knife of computer technicians. In an environment where you may need a helping hand in several different areas, Edrick is the perfect tech. Erdrick’s Educational Background consists of a 4 Year Degree in Computer Information Systems.
He has experience with network architecture, infrastructure design and implementation, Fiber Optics and communication backbones, Wireless communications Technology, and VOIP Communication systems. Edrick also has a lot of experience with Audio Visual Systems, video recording and editing, and more. He’s a great addition to the San Diego Tech Support team, and we would be delighted to invite you to utilize his expertise by purchasing our services.
Drew is a level one help desk agent. He finds it interesting to help users with issues they may have with day-to-day IT Challenges. He’s also involved with graphic design and participates in certain levels of marketing-related tasks. Additionally, he helps with graphic design and additional office work as needed. You can add Drew’s skills to your team by selecting our Company as your Service Company.
Walter is a Network Administrator. He has extensive experience with resolving Network issues. Some of his specialties are Microsoft Windows Server Administration, Microsoft Azure, Active Directory, Cloud Migration Services and more. Walter is a crucial team member, and we would love to invite you to use his services by selecting us as your Technology Support and Services Company. During the day, he spends much time doing documentation and ticketing-related tasks.
Richard Bloschack is a level 1 technician. He is experienced in network setups, cabling, email, deskside support, and configuration, and he provides “smart hands and feet” in our service process. He has experience with hello fresh as a technical assistant during a significant growth phase.
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We are Enterprise Grade: San Diego Tech Support is an enterprise-level business. We run and operate in the same fashion as any other enterprise-level business. We have internal employees, processes, standard operating procedures, and client satisfaction requirements.
Additional Manpower equates to Specialized Service Offerings: You can trust San Diego Tech Support with your Business IT Support needs. We employ a solid team to support small businesses and enterprise-level organizations. We provide specialists in various support categories and complete customer service, and we can accommodate changes in client demands.
An established Business Model: Our business model is unique. Our sophisticated service delivery and pricing models enable our business to maintain operational stability but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented.
San Diego Tech Support is a smaller local company but directly attached to the parent company Race Computer Services racecs.com. San Diego Tech Support is also in direct contact with several other IT support organizations, such as Pop Quiz Computers, popquizmsp.com, and others.
When evaluated independently, San Diego Tech support is a locally run and operated business. However, with our helpdesk and service network, we retain the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
Most IT service providers have limitations with service delivery capability. In one-person or two-person tech shops, service delivery for corporate businesses with significant IT Support needs may find a local service provider less than adequate. San Diego Tech Support resolves these service delivery limitations with an entire team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.
San Diego Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, our services offer an advantage for most small businesses. Still, companies with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help, which enables us to develop a long-term relationship with our clients and helps us keep a win-win relationship with them. We help them, and they help us!
We don’t require a monthly service plan for all our services; however, most businesses will require ongoing IT support services. Many small business owners may have an accurate identification regarding the level of need for technology maintenance and proactive services. Sometimes it’s because companies are operating on fragile margins.
Technology and businesses are both complex- in their ways. Using our service, you can leverage our expertise to make your business and technology work well together, turning technology challenges into seamless productivity. The output creates efficiency for your business, increasing productivity and profitability. As a tenant of our IT Management Services, you can capitalize on the gains of effective IT automation in your Company.
Our service model and pricing structure allow us to create a happy medium between price and value for our clients. This secret mix enables us to grow our business and support your business technology systems effectively and reliably- while also helping our client organizations to advance.
It was a pleasure to have you guys working with us on our Windows 7 upgrade project