Managed IT Services
San Diego

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Managed IT Services in San Diego- From San Diego Tech Support

Introducing Managed IT Services—Everything your business needs at one flat monthly rate. Let us focus on your Technology so that You Can Focus on Your Business.

 

If you know how the Managed IT Services model functions, you may know some of the prices and services included. Managed IT Services are designed to cover All IT-related services—for one flat monthly rate. As the industry has adjusted, we’ve noticed that many Tech Shops, and Consulting Services, have popped up all over the place. Some are cloud providers, and some are service providers that have specific product specializations. Frequently, business owners try newer service providers and find the level of service inadequate. These clients became interested in a more seasoned team of IT Support Professionals. Trust a seasoned, developed, industry-recognized service provider in San Diego for your tech needs.

 

Managed IT Services offered By San Diego Tech Support

San Diego Tech Support is the Managed IT Service your Southern California Business needs. Enjoy Managed IT Services your way.

San Diego Tech Support differs from many managed service providers (MSPs) because we don’t force you to take everything in our technical stack. We can offer you a budget-oriented MSP service agreement or a more complete, full-service solution with all the bells and whistles. Sometimes this can result in price savings on services that aren’t exactly needed. Evaluate some of our service offerings. Choose from the items below, and select the items of your interest.

 

With San Diego Tech Support Managed Service offerings, clients enjoy a smooth, efficient, centralized process management through a single communication vector for everything IT-related.

If you’ve ever had to fill the role of an IT Helpdesk person- you would realize how many different things you need to track. Email logins, GoDaddy administration passwords, documentation from who knows how many sources. What was your VOIP Administration login again? What are the access control passwords for the wireless network controller? Managed IT Services offer the value of centralizing communications, process management, task automation, and cybersecurity requirements of your business IT Process—to name a few things. So much more is available—as every solution can adjust to client needs.

 

Depending on your Specific Plan, you can gain.

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Managed IT Services versus the Break-Fix IT Support Model

The Break-Fix Support Model is a reactive service model and Managed IT Service is a proactive support model. In IT, operational status itself can be a false indication of functionality. Proactive IT Support will help keep systems secure and functional and plan for projects or growth instead of waiting until the last minute.

Sometimes reactive IT Services can seem cost-effective for clients at first. In most cases, they do not require long-term service agreements. Hourly Service rates are more effective in project-related work than in an ongoing tech support business model, and they are a good option for temporary services. In a larger business, or a company beginning to scale, proactive IT Support has many benefits.

 

Using Our Managed IT Services, Client Businesses in Southern California have turned Technology Headaches into Simple and Smooth Processes.

Using Our Managed IT Services: You will Enjoy Full IT Service (with US-Based Customer Support). All-Inclusive IT Support for Your Business, all for just one flat monthly rate. Let us focus on your Technology so that You Can Focus on Your Business. Gone are those pesky hourly fees. 

 

Our clients have witnessed cost reduction through improved operational efficiency when using our Managed IT Support services. Our Clients generate more revenue when relying on our streamlined approach to Technology by adopting Our Managed IT Service (and technology-related processes) into their Businesses. Using our Service, Clients see less downtime and typically witness workflow improvements. Now, they rely on a single communication vector for everything IT-related.

 

Frequently Asked Questions

Managed IT Services are Proactive Technical Services designed to release a Client Organization from the responsibility of maintaining their IT Infrastructure internally. Managed IT services can take a variety of forms, but the underlying goal is the same- to relieve organizations of the need for technical business functions, and remove the need for technology-related in-house teams.

Most Providers offering Managed Services will effectively Manage a variety of different services for the organizations they support.  Some of these services may include Managed-Email-Services, Managed-VOIP-Services or Phone Systems, Managed Cybersecurity Services, and Managed Cloud services to name a few. /it-glossary-and-faq/what-are-managed-services

Managed Services Providers (MSP) Are Service Companies who Provide Managed IT Services to their clients. A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. Some of these offerings may include things like help desk services, disaster recovery, managed security services or various cybersecurity services as well as a wide range of cloud computing or cloud-based services.

 

Source: https://www.gartner.com/en/information-technology/glossary/msp-management-service-provider

 

MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers. The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance and support.

 

Source: /it-glossary-and-faq/what-is-a-Managed-it-service-provider-MSP 

For Client Businesses, Managed Service Providers are Simply An Outsourced Information Technology Department. The Client Organization Outsources (through contractual agreement) their IT Department functions (in part or in whole) to an outside company, a Managed Service Provider (MSP).

 

The MSP is a Proactive IT Support Company. The MSP will proactively handle Client IT Business Processes, Network Infrastructure and Security Monitoring in combination with a desired level of strategic decision-making, according to the specifications of the contract. The key here for many organizations is to hire a Trusted Company to build your IT System the Right way, and proactively maintain it. This creates an environment which is easy to work with, and one that doesn’t break down often. A win for the client, and a win for the MSP.

If you’ve ever been in the position of managing a technical employee or staff member- you would understand that this responsibility can become a large burden. In certain cases more than others, computer technicians seem to have a habit of becoming unresponsive or undermotivated over time. 

 

Oftentimes they don’t enjoy working underneath non-technically oriented people. Managed IT Service Companies have Multiple staff-members onboard, and we notice this helps to create a more positive work-environment for the IT-Service engineers and Tech-Teams. Additionally, this also enables the MSP to send the technician best suited for the task at hand- increasing operational efficiency. Subsequently managed service businesses easily help mitigate these business process concerns.

Reactive Support (break-fix) models usually fail for the following reasons:

 

  • The number of hours required can change too rapidly. It can fluctuate from too high for the client one week, and the next week – it might be too low for the service provider.

  • Most Break – Fix Tech Shops are smaller shops.  They don’t have the capacity that a more operationally mature organization has.  This can result in scheduling problems and lack of availability to provide support.

  • The goals of the service provider and the client are conflicting in nature (the service provider needs more hours; the client wants to continuously reduce hours).

  • Business is relying on non-technical staff to manage an outside IT Contractor—these types of relationships fail for a variety of reasons.

  • These issues can be resolved with either on-demand support or managed services (both require management).
Client Testimonials
Feeling lost in the jargon?

Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.

Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

Rob - Springfield Candy

Race Comouter Services replaced my old camera sustem with a now HO camera sustom

Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S

Excellent Customer Service and His cost was quite reasonable

Rich T