Microsoft Office 365
Administration and Management

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

San Diego Tech Support Provides Microsoft Office 365 Administration and Management For Businesses in San Diego and Across Southern California

Looking for a reliable Microsoft service provider for effective and reliable managed cloud services for your business in Southern California? San Diego Tech Support takes pride in our ability to help you with your business’s cloud needs. We are a reliable IT support and cloud services provider (CSP) and have helped companies in Southern California for many years with a variety of IT management and managed cloud services.

 

For businesses looking for assistance with Microsoft cloud products such as Office 365, San Diego Tech Support’s cloud computing experts are the perfect fit for your support needs. By working with a managed cloud service provider (CSP), your business can outsource the entire technical process and offload much of the technology-related responsibilities, resulting in IT automation of sorts.

Wireless Network Installation Service
You Gain the Following Benefits From San Diego Tech Support’s Managed Office 365 Cloud Computing Services:
Looking For Fast Support?
San Diego Provides Managed Microsoft 365 Services Tailored to Your Business

Our cloud services are tailored according to your business needs. We will analyze your data and information use in order to provide you with effective recommendations. Further, our data security professionals will help you identify any potential security threats that can harm your data so that you can deploy an effective plan into action. 

 

Our service can incorporate multiple layers of cybersecurity, or just the Microsoft 365 cloud services (if requested). These services will create efficiency, help protect your business network and your data. San Diego Tech Support aims to resolve many business challenges and concerns about data security.

San Diego Tech Support Relies on Managed Cloud Services to Provide Clients an Effective Resolution to the Following Challenges
Small Businesses have These Key Issues with Local Tech Support Service Providers Specifically Surrounding Managed Microsoft Cloud Solutions
Over the years, working in the Cloud Services industry, we've oftentimes heard customer complaints regarding lack of satisfaction with previous service providers. Within our experience, the problem isn't usually with a service provider's technical services. The issue lies within the way their business is run.  Most of the time, one-person or two-person service shops usually fail to comply with the customer service side of the business. Service providers with this structure do not have the ability to deliver managed solutions effectively. For example, an individual tech consultant does not have the capacity to respond to multiple cyber attacks simultaneously (even if they are an expert). A tech-team would be more appropriate for this type of requirement.
Common Customer Complaints Surrounding Managed Services (Including Microsoft Cloud Services) Often Include These Key Pain Points:
Pricing

Many clients have faced issues with pesky hourly fees. Independent contractors may charge you their reasonable hourly rate; however, their living depends on their service hours. So, their goal is always to bill you as much as possible.

Reliability

Clients have faced reliability difficulties and scheduling challenges with independent service providers.

Lack of Expertise

Local independent service providers may not have a specialized expert with sufficient skills to tackle the specific challenge you’re facing.

In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.

VS

IT Consultant
Most Of The Time, Local Service Contractor (Computer Guy) agreements for Cloud Services (Including Managed 365 Cloud Services) Usually Fail For The Following
Trusted IT Support Company
Service Agreements with Developed Managed Service Providers for Cloud Services (Including Managed Microsoft Office 365 Cloud Services) Don't Usually Fail for the Same Reasons.
Is San Diego Tech Support the Best Cloud Service Provider (CSP) for Microsoft Office 365 Cloud Solutions in San Diego and Southern California?

With many service offerings surrounding cloud services and technology management in the marketplace today, it’s difficult to say that we are the best cloud service provider (CSP) offering Microsoft cloud services. We can effectively provide managed cloud services and we have the business infrastructure in place to deploy those services in a reliable fashion. We work according to a specific budget and in alignment with your business and technology requirements. We strive to offer a value driven service for all of our service offerings.

 

San Diego Tech Support is part of a national service provider organization. Our backbone enables us to provide support for all types of businesses large and small, from enterprise businesses to smaller businesses alike. Our partnerships with Microsoft and Google serve as part of an identification of our dedication and expertise to provide and manage cloud solutions for our clients throughout the San Diego area.

If you’re ready to take the next step, there is no obligation:
Let us know if you are ready for the benefits of managed cloud computing solutions and services from San Diego Tech Support!

Contact our tech team today for a hands-on analysis, and we’ll work out the best service plan for you and your business needs. We can provide further information on our managed cloud computing solutions and services and supply you with pricing in a time-effective manner.

 

    Additional Managed Services San Diego Tech Support Provides
    Comanaged IT Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Complete IT Technology Outsourcing Service

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Does Managed IT Services Save you Money?

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Vendor Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Project Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed Data Storage Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services for Small Businesses

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services Pricing

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Frequently Asked Questions

    In short, no, not all managed IT service providers offer software programming services.  Many large managed IT service providers have a more robust set of service and performance capabilities, and on account of this robust service capacity, larger managed service companies have in-house capabilities to provide software services.  In the case of our company, our business is built onto an application-driven website, and this is an initial showcase of our software capabilities.  The options are endless.

    Why Should an Enterprise Level Business or Large Organization Trust San Diego Tech Support to Perform IT Services?

    We are enterprise grade. San Diego Tech Support is essentially an enterprise level business.  We run and operate in the same fashion as any other enterprise level business.  We have internal employees, processes, standard operating procedures and client satisfaction requirements.

     

    Manpower equals specialized services.  You can trust San Diego Tech Support with your enterprise level IT support because we have the staff to support enterprise level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.


    We have an established business model.  Our business model is unique.  We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations.  Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..

    San Diego Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. San Diego Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.

     

    When evaluated independently, San Diego Tech support is a smaller operation, but when evaluated from a capability point of view, San Diego Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.

    Most IT service providers have limitations with service delivery capability.  In one-man or two-man tech shops, corporate businesses with a large degree of IT Support needs  may find a local service provider less than adequate.  San Diego Tech Support resolves these service delivery limitations with a full team and scalable service offerings.

    Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise grade IT support services.

    San Diego Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins.  While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services.  We prefer to work with clients we can help.  This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients.  We help them, and they help us!

    We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT.  Many small business owners are not aware of the need for technology maintenance and proactive services.  Sometimes it’s because businesses are operating on very thin margins.  

     

    Technology systems are complex, and businesses are also complex.  We need to utilize as much information in business and technology to create a happy medium between price and value.  This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

     

    In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT.  Additionally, we need to make sure that our clients have the ability to grow and scale their businesses.  This puts our business in a place where we can grow with our clients.

    Client Testimonials
    Feeling lost in the jargon?
    Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
    Our IT Support Team

    Brian Murphy

    Customer Leaison

    Brian Murphy

    CSO

    Brian Murphy

    Help Desk

    Richard Race

    Chief Executive Officer

    Sean Wahl

    Customer Leaison