IT Support and Solutions For
Call Centers

Looking For Something Else? Search Here

A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

Are You Looking for IT Support For Your Call Center in San Diego or Southern California?

San Diego Tech Support Is Your Go-To IT Partner for Call Center IT Support. Our niche-service designed for Call Centers offers comprehensive technical support-tailored to fit the specific needs of Call Center Businesses. 

With an experienced team, our services will ensure that your computer network meets all of your technical requirements, such as remote workers, VOIP and software integrations. Our team will make sure everything functions seamlessly and reliably.

 

San Diego Tech Support provides a local, white-glove touch to a national IT Support and Services provider- Tailored to Call Center Offices.

Benefit from the experience and knowledge of our tech team. You’ll have the on-demand ability to use a combination of specialized technical expertise types into a variety of different use-cases where your call center may need a specialized technical mind (or a team). 

As an example- our professionals can help you debug your soft-phone or VOIP phone system, or they can help with network traffic issues (if your internet is slow or crashing. In other instances we can help you lock down user systems to mitigate harmful, or unproductive employee behaviors. 

In many use-cases we can help call centers maximize operational output in a fashion that enables your call center business to flourish and scale like you deserve. Trust in our team, and we’ll make sure your operations are in order- from a technical perspective and beyond.

about us
Why Choose San Diego Tech Support For Your Call Center?
  • IT support for Call Centers requires highly trained technical support staff.
  • Our Tech Support individuals are trained to assist clients on a wide range of issues ranging from legal technical support to the software maintenance and installation.
  • RCS IT experts are trained to identify and resolve hardware and software issues to ensure smooth functioning of your system.
  • We also train the support staff to ensure that any new software or hardware they are about to introduce into the system meets your specific legal compliance requirements. This can be done specific to your business requirements.
Types of IT Services Call Centers Require in Southern California.

IT support for Call Centers can oftentimes include support services related to a variety of networking infrastructure such as data center networking, virtual private LANs (VPLS), virtual PBX systems, and VPN solutions. San Diego’s qualified technical team will also be able to advise clients on how to optimize their existing network infrastructure to support expanding call center business needs. This means no further investments required in equipment and/or software, which means more money to invest back into the business for new growth and profit.

 

Call Center IT staff often find themselves operating in a remote environment, where there are few if any public resources available to them. IT support for call centers helps them to ensure the smooth running of the call center operation in an environment that supports effective business operations.

 

IT support for Call Centers also includes support for servers as needed(on premises or Cloud-Based). This can sometimes involve the integration of an effective backup, and recovery procedure, for the server, and pc’s as well as the monitoring and maintenance of the server and its components. IT support for call centers can include the use of a full-service hosting provider, or custom tailored to meet the needs of a call center.

 

San Diego also offers IT Services for businesses, schools and healthcare offices in all of Southern California including Los Angeles and the greater Orange County area.  Our happy clients range from across San Diego County, all the way down to the Southern Border- to Western Arizona and North into Orange County.  All of our clients enjoy our services on account of the customer service in combination with the expertise of our tech-team. We have your IT covered.

Contact San Diego Tech Support for a no-obligation review of your Technology needs.

Looking For Fast Support?

Are you ready to
take your IT support to the next level?
How it Works

Please fill in the form and let our team know your IT needs.
A representative will be in contact with you shortly.

Choose a Service

Pick a suitable service model, that works best for your IT needs

Let’s Communicate

Let’s discuss your business, and how you use technology

Start with the Best IT Experience

Optimize your IT, and experience seamless business operations

Frequently Asked Questions

San Diego Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. San Diego Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.
When evaluated independently, San Diego Tech support is a smaller operation, but when evaluated from a capability point of view, San Diego Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, service delivery for corporate businesses with a large degree of IT Support needs may find a local service provider less than adequate. San Diego Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise-grade IT support services.
San Diego Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients. We help them, and they help us!
We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.

Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.

In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.
Client Testimonials
Feeling lost in the jargon?
Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
Our IT Support Team

Brian Murphy

Customer Leaison

Brian Murphy

CSO

Brian Murphy

Help Desk

Richard Race

Chief Executive Officer

Sean Wahl

Customer Leaison

Client Feedback
We’ve remained a loyal customer because they provide consistent, diligent, and excellent service
Rob - Springfield Candy
Race Comouter Services replaced my old camera sustem with a now HO camera sustom
Stephen P. - Detitta C.P.A

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

lan S
Excellent Customer Service and His cost was quite reasonable
Rich T