Cloud Based VOIP Phone Services

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A Reliable partner you can Trust

Looking For Something Else? Search Here

A Reliable partner you can Trust

San Diego Tech Support Provides a Cloud Based VoIP Phone Service Across San Diego County and Southern California

San Diego Tech Support provides a responsive and value-driven business communications platform to small and medium-sized businesses in the San Diego area as well as much of southern California. Businesses in the region have relied on San Diego Tech Support to supply them with a trusted unified communications system for many years.


A cloud-based VoIP (Voice over Internet Protocol) phone system enables a business to provide a phone line to each user without much of the costly infrastructure cabling that a traditional phone system might require. The only requirement is an existing internet connection! A VoIP business phone system can provide phone services with necessary features like unlimited calling, call forwarding, automatic call recording and voicemail messages. Get the convenience of a public switched telephone network with the advanced features of a cloud based phone service as your next business communication tool.


Create an IT environment and infrastructure for your small business that meets your unique needs. We can help you select the best cloud phone system using VoIP technology that will increase your business productivity and achieve your budget goals. Our affordable services provide many benefits to growing businesses across a range of industries. See what IT solution our cloud phone system pros can implement for you today to keep your business phone system running smoothly.

Wireless Network Installation Service
With Cloud Based Phone System Integration and Support Combined with a Managed Services Package from San Diego Tech Support Your Organization Can Gain:
Looking For Fast Support?
Cloud Phone Systems Tailored to Your Business Communication Environment
We are determined to make sure each client gains as much value as they can from our service and support. Trust and rely on our tech team of US-based experts. Leave your technology frustrations with us, and we’ll care for the task of implementing and managing your cloud based phone services while you focus on business success.

While some managed services providers try to sell you everything in their “technical stack” – we don’t. We enable our clients to run their IT in a way they feel comfortable with. We can provide a hand-off consulting service or actively manage your VoIP cloud phone system for your organization. Our business goals are to meet your business needs.
Cloud Phone System Support from San Diego Tech Support will Resolve the Following Challenges:
Small Businesses Have These Key Issues with IT Service Providers Offering VoIP Phone Support

Over the years of providing managed IT services and network support services for a variety of different clients, we've heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Oftentimes, the client dissatisfaction is just due to the nature of one-man service shops or two-person tech support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model - unless they have only a few clients.

Two of the most common issues are reliability and pricing:

In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus; they become a jack-of-all-tech-trades and a master of none. The result is that it may take significantly longer to fix the same type of issue a specialized technician would have fixed in one hour.

Two of the most common issues are pricing, and reliability:

Reliability

It can be important to find a service provider that you can rely on, to build a relationship over time. Reason being -this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs. Race is Different.

Pricing

Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many as possible.

In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.

VS

IT Consultant
Local Service Contractor (Computer Guy) Arrangements for VoIP Phone Systems Support Usually Fail
Trusted IT Support Company
Managed Services Agreements Which Include Cloud-Based Unified Communications Solutions Don’t Usually Fail for the Same Reasons
Is San Diego Tech Support the Cloud Phone System Service Provider for Your Business Phone Service and Support Needs?
With so many business phone service providers and managed IT service providers in the market offering cloud phone systems, it’s hard to say that we are The Best Cloud Phone System Service Provider for your unified communications needs. However, we always strive to be a competitive, top-tier service provider by offering a unique total value proposition across the board and because of this many businesses rely on our services.

Additionally, we are a local branch, associated with a larger, trusted, and nationally recognized IT service and cybersecurity service provider. Our technical services follow industry-guidelines, and we will meet mandated compliance regulations as needed. All aspects of your small business are considered to provide a truly customized solution. Our partnerships with Microsoft and Google enable us to offer email support and Office support effectively and speak to our determination to provide the best-in-class business phone service and support your company deserves.

When you evaluate cost, response time, reliability, knowledge across the board, efficiency and effectiveness, you will see that we are priced very competitively. Collectively, our tech team covers all areas where a small to medium-sized business may rely on a partner for VoIP software and services.
If you’re ready for a Managed Service, partner with our Tech Team:
Are you ready to take your IT support to the next level?

Contact us today. Tell us more about your business, and what you’re looking for. We would appreciate the opportunity to learn more about your business. Based on your details- we can explain to you how our Managed IT Services can benefit your business.

 

Feel free to reach out by filling out the contact form. We’ll be able to supply you with pricing in a timely fashion.

    Additional Data Center services Provided by San Diego Tech Support
    Comanaged IT Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Complete IT Technology Outsourcing Service

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Does Managed IT Services Save you Money?

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Vendor Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    IT Project Management Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed Data Storage Services

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services for Small Businesses

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Managed IT Services Pricing

    Proactive Monitoring agents for each Desktop/Laptop and Server.

    Frequently Asked Questions
    In short, no, not all managed IT service providers offer VoIP phone services. Many large managed IT service providers have a more robust set of service and performance capabilities, and on account of this robust service capacity, larger managed service companies have in-house capabilities to provide VoIP services as well as other services that smaller service providers don’t have the capacity for.
    We are Enterprise Grade: San Diego Tech Support is essentially an enterprise level business. We run and operate in the same fashion as any other enterprise level business. We have internal employees, processes, standard operating procedures and client satisfaction requirements.

    Manpower = Specialized Services: You can trust San Diego Tech Support with your enterprise level IT support because we have the staff to support enterprise level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.

    Established Business Model: Our business model is unique. We have a sophisticated service delivery model and pricing models that enable our business to maintain operational stability, but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented.
    San Diego Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services, racecs.com. San Diego Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers, popquizmsp.com as well as others.

    When evaluated independently, San Diego Tech Support is a smaller operation, but when evaluated from a capability point of view, San Diego Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
    Most IT service providers have limitations with service delivery capability. Regarding one-man or two-man tech shops, corporate businesses with a large degree of IT support needs may find a local service provider less than adequate. San Diego Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
    Our tech team collectively has more than 150 years of combined experience and their skill sets encompass every area of small business and enterprise grade IT support services.
    San Diego Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our client and it helps us maintain a win-win relationship with our clients. We help them, and they help us!
    We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.

    Technology systems are complex and businesses are also complex. We need to utilize as much information in business and technology to create a happy balance between price and value. This is the secret mix that enables us to grow our business AND support your business effectively and reliably.

    In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.
    Client Testimonials
    Feeling lost in the jargon?
    Learn about Managed Service related technical terminology to freshen your understanding of the listed terms.
    Our IT Support Team

    Brian Murphy

    Customer Leaison

    Brian Murphy

    CSO

    Brian Murphy

    Help Desk

    Richard Race

    Chief Executive Officer

    Sean Wahl

    Customer Leaison

    Client Feedback
    We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

    Rob - Springfield Candy

    Race Comouter Services replaced my old camera sustem with a now HO camera sustom

    Stephen P. - Detitta C.P.A

    It was a pleasure to have you guys working with us on our Windows 7 upgrade project

    lan S

    Excellent Customer Service and His cost was quite reasonable

    Rich T