Does your Business need Network Monitoring Services?  RCS is your Network Monitoring Partner.

Remote Management and Monitoring (RMM) is a software agent designed to help Management Service Providers (MSPs) and IT professionals better manage workstations, servers, laptops, and networks. It’s sometimes referred to as “online monitoring,” “network management,” or “remote monitoring.”

As its name suggests, remote monitoring allows us to remotely monitor a computer network and manage all systems.  Remote monitoring and management tools gather data regarding a network’s applications and hardware. This allows our company to resolve IT issues quickly and effectively, from anywhere in the world.

 How Does RMM Work?

RMM services provide a set of tools for IT professionals that help monitor client servers, businesses, and workstations. These tools often include a ticket tracking service for errors and technical bugs, as well as devices to monitor any issues that may arise. Having an arsenal of the right tools at your disposal allows MSPs to provide solutions in a timely fashion.

From a single dashboard, SolarWinds MSP allows your team to monitor and control:

  • Logged-in users
  • Active Directory
  • Mobile devices
  • Network and IP monitoring
  • Windows, Mac, and Linux OS updates
  • VMware

With the automated checks and notifications from SolarWinds MSP’s Remote Management Monitoring systems, you’ll be notified of any issues or errors the minute that they arise, giving you a head start on problem-solving.

 Network Monitoring Company Services:

Remote monitoring and management is only as useful as the capabilities provided by the tools available at your disposal. It’s also important to take into account the technical needs of your clients when making a decision about what tools and options to choose.

  • Easy On-Boarding: The right tool makes it easy to connect to your clients’ networks and devices, saving your team—and theirs—time and energy.
  • Pay-by-device: RCS allows you to choose the precise number of sites or devices to be monitored and scale costs accordingly. As your company grows, we make it easy to increase your load in a scalable, flexible way that meets your needs.
  • Professional Services Monitoring (PSA) Integration: If you are already using PSA software, it’s essential that your RMM tool integrates easily and seamlessly. SolarWinds MSP allows you to immediately integrate to begin monitoring and filing tickets with the Help Desk, Incident Management, or PSA tool.
  • Automation and Reporting: Easily automate your daily processes for monitoring and maintenance. When it’s time to create reports, our RMM tool automatically generates periodic reports for the general status of your clients’ network. The tool also allows you to create custom reports based on your client’s specific needs.
  • Patch Management: Manage any system vulnerabilities that can stem from multiple endpoints while automatically patching detected issues in bulk across all your managed networks.
  • Security: Our RMM integrates best-in-class features to keep your clients secure through two-factor authentication, risk intelligence, IP address blacklisting for unauthorized users, and more.
  • Mobile Management: By offering the possibility of managing mobile devices, you and your IT services have a key advantage over the MSP market, no matter where those mobile devices are connected.

Additional Features to our Network Management Services:

SolarWinds MSP offers the most effective remote monitoring for businesses by using state-of-the-art tracking software with the most advanced features available. This allows you to find the best and fastest solutions for management and maintenance functions for your clients. SolarWinds takes remote monitoring to the next level by providing a variety of options on one all-inclusive dashboard, including:

  • Remote Help: We can Take control of any issue or problem anywhere in the world with remote access to monitoring and maintenance.
  • Asset Reporting: Asset tracking, including inventory management of installed software, authorized users, and configured software can all be reported periodically.
  • Web Protection: Our service allows you to block malicious websites to help keep your clients’ businesses safe from security breaches while controlling bandwidth usage. Get real-time alerts for any suspicious activity, possible breaches, and excessive bandwidth usage.
  • Antivirus Protection: We bundle our Services with enterprise grade antivirus protection, so all workstations and servers are protected. You can also quarantine all threat notifications before they’ve caused damage to your servers.

Want to setup an onsite overview?  Perhaps you would like to find out more about RCS?  Give us a call at (973)343-5479.