Looking for a reliable managed cloud computing solution and services for your business in Southern California? San Diego Tech Support takes pride in our ability to help you with the cloud needs facing your business. We are a reliable IT support and cloud services provider (CSP) and have helped companies in Southern California for many years with a variety of IT management and managed cloud services.
For businesses looking to move to the cloud but without the in-house expertise or resources, San Diego Tech Support’s managed cloud computing solutions are a great choice to get the most effective solutions in place. By working with a managed cloud service provider (CSP), your business can outsource the entire process and offload much of the technology-related responsibilities, resulting in IT automation of sorts.
Our cloud services are tailored according to your business needs. We will analyze your data and information use in order to provide you with effective recommendations. Further, our data security professionals will help you identify any potential security threats that can harm your data so that you can deploy an effective plan into action.
Our cloud managed services can incorporate multiple layers of cybersecurity – or just the managed cloud services (if requested). These services will create efficiency and should also help protect your business network and your data. San Diego Tech Support aims to resolve many business challenges and concerns about data security.
Over the years, working in the cloud services industry, we've oftentimes heard customer complaints regarding lack of satisfaction with previous service providers. Within our experience, the problem isn't usually with a service provider's technical services - the issue lies within the way their business is run. Most of the time, one-person or two-person service shops usually fail to comply with the customer service side of the business. Service providers with this structure do not have the ability to deliver managed solutions effectively. For example, an individual tech consultant does not have the capacity to respond to multiple cyber attacks simultaneously (even if they are an expert). A tech-team would be more appropriate for this type of requirement.
Common Customer Complaints Surrounding IT Services (Including Cloud Services):
Many clients have faced issues with pesky hourly fees. Independent contractors may charge you their reasonable hourly rate; however, their living depends on their service hours. So, their goal is always to bill you as much as possible.
Clients have faced reliability difficulties and scheduling challenges with independent service providers.
Local independent service providers may not have a specialized expert with sufficient skills to tackle the specific challenge you’re facing.
In the case of independent IT contractors, many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades and a Master of None. The result is- it may take significantly longer to fix the same type of issue that a specialized technician would.
With many service offerings surrounding cloud services and technology management in the marketplace today, it’s difficult to say that we are the best cloud service provider. We can effectively provide cloud services and we have the infrastructure in place to deploy those services in a reliable fashion, according to a specific budget and in alignment with your technology requirements. We strive to offer a value driven service for all of our service offerings.
San Diego Tech Support is part of a national service provider organization. Our backbone enables us to provide support for all types of businesses large and small, from enterprise businesses to smaller ones alike. Our partnerships with Microsoft and Google serve as part of an identification of our dedication and expertise to provide and manage cloud solutions for our clients throughout the San Diego area.
Contact our tech team. We will first analyze your organization and then work out the best services for your business. We can provide further information on our managed cloud computing solutions. We’ll supply you with pricing in a time-effective manner.
In short, no, not all managed IT service providers offer software programming services. Many large managed IT service providers have a more robust set of service and performance capabilities, and on account of this robust service capacity, larger managed service companies have in-house capabilities to provide software services. In the case of our company, our business is built onto an application-driven website, and this is an initial showcase of our software capabilities. The options are endless.
Why Should an Enterprise Level Business or Large Organization Trust San Diego Tech Support to Perform IT Services?
We are enterprise grade. San Diego Tech Support is essentially an enterprise level business. We run and operate in the same fashion as any other enterprise level business. We have internal employees, processes, standard operating procedures and client satisfaction requirements.
Manpower equals specialized services. You can trust San Diego Tech Support with your enterprise level IT support because we have the staff to support enterprise level organizations with the appropriate support, adequate customer service, and flexibility to accommodate change in client demands.
We have an established business model. Our business model is unique. We have a sophisticated service delivery model, pricing models that enable our business to maintain operational stability, but not hurt client organizations. Our internal service dispatch processes and customer satisfaction requirements are detail-oriented..
San Diego Tech Support is a smaller local company, but directly attached to the parent company Race Computer Services racecs.com. San Diego Tech Support is also affiliated with several other IT support organizations, such as Pop Quiz Computers popquizmsp.com as well as others.
When evaluated independently, San Diego Tech support is a smaller operation, but when evaluated from a capability point of view, San Diego Tech Support retains the service level of a national service provider with a dedicated service desk, dispatching capabilities, extensive onsite support, and customer support services on par with any national IT services firm.
Most IT service providers have limitations with service delivery capability. In one-man or two-man tech shops, corporate businesses with a large degree of IT Support needs may find a local service provider less than adequate. San Diego Tech Support resolves these service delivery limitations with a full team and scalable service offerings.
Our tech team collectively has more than 150 years of combined experience, and their skill sets encompass every area of small business and enterprise grade IT support services.
San Diego Tech Support typically supports client businesses generating 2 million dollars per year or more in revenue, with respectable profit margins. While we don’t provide specific minimums for new clients, we feel that our services would provide an advantage for most small businesses, but businesses with 2 million in revenue or more may experience an additional value for our services. We prefer to work with clients we can help. This enables us to develop a long term relationship with our clients, and it helps us keep a win-win relationship with our clients. We help them, and they help us!
We don’t always require a monthly service plan for all of our services, however, most businesses do need ongoing support service related to IT. Many small business owners are not aware of the need for technology maintenance and proactive services. Sometimes it’s because businesses are operating on very thin margins.
Technology systems are complex, and businesses are also complex. We need to utilize as much information in business and technology to create a happy medium between price and value. This is the secret mix that enables us to grow our business, AND support your business effectively and reliably.
In order for us to develop enough revenue to support our business and grow our business, we do need clients who value IT. Additionally, we need to make sure that our clients have the ability to grow and scale their businesses. This puts our business in a place where we can grow with our clients.