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overview

IT Strategy & Consultancy

Emerging technology trends and constantly changing market dynamics are transforming the role of IT from a support function to that of a key business enabler.  As a result, organisations are looking for robust, scalable and business-aligned IT architecture models to ensure long-term competitiveness and profitability.  IT departments typically don’t have the in-house skillset or resources to deal with the variety of technologies and solutions required to meet the needs of the business.

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 Prospect Bark
Excellent service! They really know their stuff, and set up our new office efficiently - and affordable, too!
Rich T
Excellent Customer Service and His cost was quite reasonable.
Services

Our Professional Services portfolio

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    Strategic Consultancy

    Most organisations today have complex IT infrastructures that have evolved organically over time. San Diego Tech Support provides expert knowledge and advice across many of the world’s leading technologies including Microsoft, Citrix, Cisco, VMware and many others. We ensure your organisation’s requirements are matched to the industry’s latest technology and best-practise.

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    Solutions Architecture

    San Diego Tech Support offers best-in-class IT architecture consulting services that work with you to define your business and technical requirements and design an appropriate solution in line with cost, resilience, performance, availability and security needs.

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    Programme and Project Management

    San Diego Tech Support operates an in-house Project Management Office and employs both project and programme managers.  Our team of dedicated PRINCE2 project managers manage budgets, resource allocation and governance through to successful implementation and project delivery.

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    Project Delivery

    Our on-site technical delivery capability gives customers an alternative to traditional in-house resourcing. Our service is designed to augment the capabilities and skill sets of your internal resource pools, enabling the business to deliver projects faster, with more accuracy and quality.

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    Migration

    Our in-house team of vendor-certified systems engineers work on technically complex, high-profile projects on a daily basis giving our customers confidence that requirements will be delivered right the first time.  These capabilities ensure the migration of services and data with minimal risk and downtime.

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    Project assurance & recovery

    San Diego Tech Support has specific capability in identifying risks and issues around in-progress projects at various stages.  Our agnostic audit process provides you with actionable findings and recommendations to get your project back on track – including full project ownership and any required resources.

Benefits

Our services provide a unique range of benefits

  • Control Risk & Cost

    Our flexible engagement model enables you to choose the right commercial structure for your needs.  Whether fixed-price or time and materials, we provide a comprehensive scope and clear deliverables – minimising  your exposure to cost variation and avoidable risk.

  • Access world-class  expertise

    Our teams of experienced consultants and certified engineers, combined with our proven methodologies, ensure your desired outcomes are delivered to the highest standard.

  • Collaborative approach

    We work in partnership with our customers, developing and sharing knowledge and experience with internal teams.  By working with the right stakeholders throughout the engagement, we drive successful and lasting technology change.

Ready to chat about your technology strategy? Let’s get started

“I have found San Diego Tech Support to have a high degree of expertise, in the design and build of integrated infrastructures and environments, along with strong support capabilities. They are solutions focused, adapt well to client needs, and can analyse complex issues to provide sound advice. A great team to work with”
Healthcare Customer